Customer Support Specialist
Alpharetta, GA Alpharetta, GA Full-time Full-time $40,000 - $60,000 a year $40,000 - $60,000 a year 3 days ago 3 days ago 3 days ago Now Hiring! Customer Support Specialist Job Type:
Full time / On-site Schedule:
Monday - Friday:
7:
30 am- 4:
00 pm Salary:
$40-60K per year Who We Are:
The mission of Dynamic Technical Formulations is very simple - provide our customers with the best customer service while providing them with the highest quality products.
Job
Summary:
To create the best experience for all customers, whether that is by phone, email, or in person.
To be a representative and image of the company and its core values to all current and future customers.
To promote a positive team environment.
What You'll Do:
Answer incoming customer calls for a customer base of 12k
Follow up with customers as needed.
Review daily alarm activity reports.
Basic alarm system troubleshooting.
What You'll Need:
High School diploma or equivalent.
High attention to detail.
Ability to multi-task and switch gears quickly throughout the day without losing details.
A positive attitude and excellent communication skills are essential.
Ability to develop solutions for customers through phone/email communications.
Customer service experience.
Phone experience is a plus.
Microsoft suite experience and ability to learn our CRM System.
What's In It for You:
Short & Long-Term Disability.
Medical/Dental.
Vision Plan.
Paid Time Off.
Retirement Plan.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Full time / On-site Schedule:
Monday - Friday:
7:
30 am- 4:
00 pm Salary:
$40-60K per year Who We Are:
The mission of Dynamic Technical Formulations is very simple - provide our customers with the best customer service while providing them with the highest quality products.
Job
Summary:
To create the best experience for all customers, whether that is by phone, email, or in person.
To be a representative and image of the company and its core values to all current and future customers.
To promote a positive team environment.
What You'll Do:
Answer incoming customer calls for a customer base of 12k
Follow up with customers as needed.
Review daily alarm activity reports.
Basic alarm system troubleshooting.
What You'll Need:
High School diploma or equivalent.
High attention to detail.
Ability to multi-task and switch gears quickly throughout the day without losing details.
A positive attitude and excellent communication skills are essential.
Ability to develop solutions for customers through phone/email communications.
Customer service experience.
Phone experience is a plus.
Microsoft suite experience and ability to learn our CRM System.
What's In It for You:
Short & Long-Term Disability.
Medical/Dental.
Vision Plan.
Paid Time Off.
Retirement Plan.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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