Patient Service Representative (Front Desk) - Johns Creek
3.
2 Alpharetta, GA Alpharetta, GA Full-time Full-time Estimated:
$31.
2K - $39.
5K a year Estimated:
$31.
2K - $39.
5K a year We are looking for friendly and personable patient service representatives to join our Johns Creek clinic.
Scheduling is 8am-8pm.
Full time is 3 days per week.
There are weekends and occasional holidays involved in the schedule.
Our schedule comes out on a monthly basis.
Please use this link to apply directly with our company:
https:
//recruiting.
ultipro.
com/WEL1014WELS/JobBoard/f7d57595-9140-408f-8a1b-fc9ca6631fad/Opportunity/OpportunityDetail?opportunityId=3fabb701-8602-4cfa-a3a5-4ef9c7c210fe Patient Service Representative Job Description The Patient Service Representative is the first point of contact between the patient and clinical staff.
The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the Piedmont Urgent Care experience.
Responsibilities Greet patients and provide instructions to all visitors in a polite and professional manner Analyze health insurance benefits, verify insurance eligibility and relay relevant information regarding payment policies and billing/collection processes Determine and collect each patient's financial responsibility Document Electronic Medical Record (EMR) all medical interventions Perform clerical tasks and adhere to established policies and procedures Assist the practice manager and other staff as required Provide overall support for office operations Understand and enforce standard healthcare regulatory requirements Collect and maintain all patient and business documents while maintaining confidentiality Perform office procedures including all general administrative duties Assure HIPAA and OSHA compliance Maintain the readiness of the reception area May be asked to travel to other nearby Piedmont Urgent Care locations to support the staff Minimum Qualifications High school diploma or equivalent.
Must have at least one year experience in a medical office or emergency room setting.
Urgent care experience preferred, but not required.
Ability to work nights, weekends and holidays.
Experience with insurance eligibility and co-pay determination.
Certification & experience as a medical assistant a plus, but not required.
Required Skills Excellent customer service skills Well organized and able to function in a fast paced high volume environment Basic knowledge of clinical procedures, medical anatomy, and physiology Documentation skills and attention to detail Effective communication and interaction with employers, patients, providers and other colleagues Ability to use tact and diplomacy appropriate to situation.
Must have working knowledge of ICD-10 CPT Ability to work with staff members at all levels of the organization in a cooperative, team oriented manner Must be able to be mobile and work various positions (standing, sitting, bending, walking) for extended periods of time Maintain, safe, secure, and healthy work environment Ability to participate in initial and ongoing training as required Conduct business in a service-oriented manner that is attentive, cooperative, sensitive, respectful, and kind dealing with patients, visitors, the public and all colleagues Energetic team player Piedmont Urgent Care is committed to providing the highest quality patient and customer care.
In addition to the above requirements, we are looking for team members with the following qualities:
A positive attitude toward patients, families, and coworkers.
Willingness at all times to go the extra mile to create an outstanding experience for customers and to train and lead the center team to do the same.
A desire to work in concert with others in a upbeat and supportive atmosphere while reinforcing the Piedmont mission to provide uncompromising service.
A compelling desires to serve others, improve your community's health, and have fun every day! Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Healthcare setting:
Urgent care center Schedule:
12 hour shift Holidays Rotating weekends Weekends as needed Work Location:
In person The Patient Service Representative is the first point of contact between the patient and clinical staff.
The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the Piedmont Urgent Care experience.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
2 Alpharetta, GA Alpharetta, GA Full-time Full-time Estimated:
$31.
2K - $39.
5K a year Estimated:
$31.
2K - $39.
5K a year We are looking for friendly and personable patient service representatives to join our Johns Creek clinic.
Scheduling is 8am-8pm.
Full time is 3 days per week.
There are weekends and occasional holidays involved in the schedule.
Our schedule comes out on a monthly basis.
Please use this link to apply directly with our company:
https:
//recruiting.
ultipro.
com/WEL1014WELS/JobBoard/f7d57595-9140-408f-8a1b-fc9ca6631fad/Opportunity/OpportunityDetail?opportunityId=3fabb701-8602-4cfa-a3a5-4ef9c7c210fe Patient Service Representative Job Description The Patient Service Representative is the first point of contact between the patient and clinical staff.
The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the Piedmont Urgent Care experience.
Responsibilities Greet patients and provide instructions to all visitors in a polite and professional manner Analyze health insurance benefits, verify insurance eligibility and relay relevant information regarding payment policies and billing/collection processes Determine and collect each patient's financial responsibility Document Electronic Medical Record (EMR) all medical interventions Perform clerical tasks and adhere to established policies and procedures Assist the practice manager and other staff as required Provide overall support for office operations Understand and enforce standard healthcare regulatory requirements Collect and maintain all patient and business documents while maintaining confidentiality Perform office procedures including all general administrative duties Assure HIPAA and OSHA compliance Maintain the readiness of the reception area May be asked to travel to other nearby Piedmont Urgent Care locations to support the staff Minimum Qualifications High school diploma or equivalent.
Must have at least one year experience in a medical office or emergency room setting.
Urgent care experience preferred, but not required.
Ability to work nights, weekends and holidays.
Experience with insurance eligibility and co-pay determination.
Certification & experience as a medical assistant a plus, but not required.
Required Skills Excellent customer service skills Well organized and able to function in a fast paced high volume environment Basic knowledge of clinical procedures, medical anatomy, and physiology Documentation skills and attention to detail Effective communication and interaction with employers, patients, providers and other colleagues Ability to use tact and diplomacy appropriate to situation.
Must have working knowledge of ICD-10 CPT Ability to work with staff members at all levels of the organization in a cooperative, team oriented manner Must be able to be mobile and work various positions (standing, sitting, bending, walking) for extended periods of time Maintain, safe, secure, and healthy work environment Ability to participate in initial and ongoing training as required Conduct business in a service-oriented manner that is attentive, cooperative, sensitive, respectful, and kind dealing with patients, visitors, the public and all colleagues Energetic team player Piedmont Urgent Care is committed to providing the highest quality patient and customer care.
In addition to the above requirements, we are looking for team members with the following qualities:
A positive attitude toward patients, families, and coworkers.
Willingness at all times to go the extra mile to create an outstanding experience for customers and to train and lead the center team to do the same.
A desire to work in concert with others in a upbeat and supportive atmosphere while reinforcing the Piedmont mission to provide uncompromising service.
A compelling desires to serve others, improve your community's health, and have fun every day! Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Healthcare setting:
Urgent care center Schedule:
12 hour shift Holidays Rotating weekends Weekends as needed Work Location:
In person The Patient Service Representative is the first point of contact between the patient and clinical staff.
The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the Piedmont Urgent Care experience.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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