Opening for Content Management with one of our client- Alpharetta GA-30005 Administrative & Office Jobs - Alpharetta, GA at Geebo

Opening for Content Management with one of our client- Alpharetta GA-30005

3.
8 Alpharetta, GA Alpharetta, GA Temporary Full-time Contract Temporary Full-time Contract $52.
60 an hour $52.
60 an hour 11 days ago 11 days ago 11 days ago Opening for Content Management with one of our client- for multiple locations- Sandy, UT and Alpharetta GA This will be Hybrid role (3 days from office and 2 days' work from home) Hi, I hope you are doing great.
Please review the following Job description and reply on this email.
If you are interested.
We would like to submit your resume to our client ASAP.
If you are interested, please apply for this position Job Title- Content Management/ Knowledge Management Job Location- 1) 200 West Civic Center Drive, Sandy UT- USA- 84070 2) 3 Edison Drive, Alpharetta GA- 30005 Job Type- Contract Job duration- 6
Months Pay Rate- $52.
60/ hr Experience- Experience in Content Management, Virtual Assistants Chatbot Project Management- Preferred Financial Industry background- Preferred Job Description Collaborate with Subject Matter Experts (SMEs) and business owners to ensure content is current, accurate and effective.
Perform content maintenance and review of all content for accuracy, organization, and other regulatory requirements.
Support product releases of Chatbot by thorough User Acceptance Testing of bot functionality prior to update releases.
Identify content gaps as well as opportunities for increased self-service content performance, call deflection and customer experience.
Continually review and analyze customer engagements across all active bots to identify trends and make updates on actionable requests.
Analyze conversational text to determine bot performance and take action to increase performance in bot Thanks & Regards, Computing Concepts, Inc.
Job Types:
Full-time, Contract, Temporary Pay:
$52.
60 per hour Schedule:
8 hour shift Work Location:
Hybrid remote in Alpharetta, GA 30005 Collaborate with Subject Matter Experts (SMEs) and business owners to ensure content is current, accurate and effective.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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