Online Sales Representative (Phone and Chat)
2.
0 Alpharetta, GA Alpharetta, GA Full-time Full-time 16 hours ago 16 hours ago 16 hours ago About the role:
The Online Sales Representative (Phone & Chat) will increase the quality and quantity of qualified leads for the sales center via phone and chat resulting in stronger pipelines and increased revenue.
They will curate prospects, build rapport and trust with customers that lead to higher sales opportunities.
The role's primary focus is assisting inbound phone and / or chat customers and make outbound attempts with the primary focus of closing revenue generating sales opportunities.
If you're looking for a career that champions diversity, fosters teamwork, and fuels your passion for outdoor cooking and living, look no further.
Join the BBQGuys family and be part of a team that's taking the backyard to the next level.
Fire up that resum and join the heart of our company with our sales team at BBQGuys! About us:
For 25
years BBQGuys has been more than just a grilling company.
We're a tight-knit community of barbecue enthusiasts, brought together by our love for sizzling flavors and memorable moments.
BBQGuys, we provide the very best in grilling and outdoor living to those who, like us, believe Life is better in your backyard.
We like fresh air and blue skies.
Especially in the places we call home.
Our values:
Our core values help us bring the best of outdoor living to our valued customers and be the best to one another.
BBQGuys perfect recipe for achieving our mission while enriching our workplace experience is through our CAPLC.
o Communication o Accountability o Passion o Learning o Change About the team:
Our team has a diverse mix of talents, backgrounds, and stories, united by a shared passion for outdoor living and outdoor cooking.
What sets BBQGuys apart is our unwavering commitment to teamwork.
By uniting our team around the common goal of helping millions of people across America spend more time outdoors with their family, we've created a rewarding work environment that's as casual as it is competitive.
Our
Benefits:
We offer competitive compensation packages, including comprehensive benefits and an employer retirement contribution program.
We believe in taking care of our team so they can focus on what they do best helping to create core grilling memories.
BBQGuys Job Title:
Online Sales Representative (Phone and Chat) Department:
OSR Reports to:
Sales Manager FLSA Status:
Non-Exempt Location:
Remote Primary Purpose:
The Online Sales Representative (Phone & Chat) will increase the quality and quantity of qualified leads for the sales center via phone and chat resulting in stronger pipelines and increased revenue.
They will curate prospects, build rapport and trust with customers that lead to higher sales opportunities.
The role's primary focus is assisting inbound phone and / or chat customers and make outbound attempts with the primary focus of closing revenue generating sales opportunities.
The position reports directly to the Sales Manager Key
Responsibilities:
Convert inbound calls/chats/email to closed revenue.
Prioritize leads/quotes funnel with CRM/account management software.
Perform outbound calling to customer prospects to close all quotes and drive recognition of revenue as directed by management.
Build rapport with prospective customers utilizing communication skills.
Educate customers on the value and necessity of products.
Ask qualifying questions to suggest products that best fit the customer's needs.
Assist customers during sales process to ensure completion of sales cycle.
Bring strong closing skills to the role, knowing when to turn off empathy and ask for the sale.
Demonstrate assertiveness and professionalism in all communications.
Ability to cultivate both internal and external relationships and drive customer satisfaction.
Work with team members to manage and create excellent customer experiences.
Receptive to constructive criticism and coaching.
Attend all mandatory product and policy training as directed by management.
Execute all company policies and procedures with the utmost professionalism.
Must be ready to work when scheduled i.
e.
, punctual, on-time, flexible-able to work overtime and weekends depending upon business needs, etc.
Achieve daily, weekly, monthly KPIs as set forth by management i.
e.
, sales.
Can handle stressful situations such as irate or dissatisfied customers.
Can communicate/negotiate in a professional manner with our vendors.
This job description in no way states or implies that these are the only duties to be performed by this employee.
He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skills and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong grammatical/writing skills Strong interpersonal, phone and negotiation skills Demonstrate success achieving/exceeding sales and customer satisfaction targets Highly motivated and competitive Solid time management/organizational skills Can type 50 words per minute.
Can multi-task and handle high volume phone calls/chats.
Education and/or
Experience:
Successful outbound hunter/inbound closer Previous Phone Sales experience i.
e.
, inside sales, online retail, inbound sales for warranties, cable/satellite TV, appliances, insurance, hospitality, etc.
High School diploma or general education degree (GED); or 2 years' experience and/or training; or equivalent combination of education and experience Computer proficiency (Microsoft Office i.
e.
, Word, Excel, etc.
) Web browsing Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting for extended periods of time, including, without limitation, in office settings, and during air travel.
Computer use, with or without adaptable software At BBQGuys, we comply with all applicable federal, state, and local laws governing nondiscrimination in employment.
This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, discipline, and termination.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Alpharetta, GA Alpharetta, GA Full-time Full-time 16 hours ago 16 hours ago 16 hours ago About the role:
The Online Sales Representative (Phone & Chat) will increase the quality and quantity of qualified leads for the sales center via phone and chat resulting in stronger pipelines and increased revenue.
They will curate prospects, build rapport and trust with customers that lead to higher sales opportunities.
The role's primary focus is assisting inbound phone and / or chat customers and make outbound attempts with the primary focus of closing revenue generating sales opportunities.
If you're looking for a career that champions diversity, fosters teamwork, and fuels your passion for outdoor cooking and living, look no further.
Join the BBQGuys family and be part of a team that's taking the backyard to the next level.
Fire up that resum and join the heart of our company with our sales team at BBQGuys! About us:
For 25
years BBQGuys has been more than just a grilling company.
We're a tight-knit community of barbecue enthusiasts, brought together by our love for sizzling flavors and memorable moments.
BBQGuys, we provide the very best in grilling and outdoor living to those who, like us, believe Life is better in your backyard.
We like fresh air and blue skies.
Especially in the places we call home.
Our values:
Our core values help us bring the best of outdoor living to our valued customers and be the best to one another.
BBQGuys perfect recipe for achieving our mission while enriching our workplace experience is through our CAPLC.
o Communication o Accountability o Passion o Learning o Change About the team:
Our team has a diverse mix of talents, backgrounds, and stories, united by a shared passion for outdoor living and outdoor cooking.
What sets BBQGuys apart is our unwavering commitment to teamwork.
By uniting our team around the common goal of helping millions of people across America spend more time outdoors with their family, we've created a rewarding work environment that's as casual as it is competitive.
Our
Benefits:
We offer competitive compensation packages, including comprehensive benefits and an employer retirement contribution program.
We believe in taking care of our team so they can focus on what they do best helping to create core grilling memories.
BBQGuys Job Title:
Online Sales Representative (Phone and Chat) Department:
OSR Reports to:
Sales Manager FLSA Status:
Non-Exempt Location:
Remote Primary Purpose:
The Online Sales Representative (Phone & Chat) will increase the quality and quantity of qualified leads for the sales center via phone and chat resulting in stronger pipelines and increased revenue.
They will curate prospects, build rapport and trust with customers that lead to higher sales opportunities.
The role's primary focus is assisting inbound phone and / or chat customers and make outbound attempts with the primary focus of closing revenue generating sales opportunities.
The position reports directly to the Sales Manager Key
Responsibilities:
Convert inbound calls/chats/email to closed revenue.
Prioritize leads/quotes funnel with CRM/account management software.
Perform outbound calling to customer prospects to close all quotes and drive recognition of revenue as directed by management.
Build rapport with prospective customers utilizing communication skills.
Educate customers on the value and necessity of products.
Ask qualifying questions to suggest products that best fit the customer's needs.
Assist customers during sales process to ensure completion of sales cycle.
Bring strong closing skills to the role, knowing when to turn off empathy and ask for the sale.
Demonstrate assertiveness and professionalism in all communications.
Ability to cultivate both internal and external relationships and drive customer satisfaction.
Work with team members to manage and create excellent customer experiences.
Receptive to constructive criticism and coaching.
Attend all mandatory product and policy training as directed by management.
Execute all company policies and procedures with the utmost professionalism.
Must be ready to work when scheduled i.
e.
, punctual, on-time, flexible-able to work overtime and weekends depending upon business needs, etc.
Achieve daily, weekly, monthly KPIs as set forth by management i.
e.
, sales.
Can handle stressful situations such as irate or dissatisfied customers.
Can communicate/negotiate in a professional manner with our vendors.
This job description in no way states or implies that these are the only duties to be performed by this employee.
He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skills and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong grammatical/writing skills Strong interpersonal, phone and negotiation skills Demonstrate success achieving/exceeding sales and customer satisfaction targets Highly motivated and competitive Solid time management/organizational skills Can type 50 words per minute.
Can multi-task and handle high volume phone calls/chats.
Education and/or
Experience:
Successful outbound hunter/inbound closer Previous Phone Sales experience i.
e.
, inside sales, online retail, inbound sales for warranties, cable/satellite TV, appliances, insurance, hospitality, etc.
High School diploma or general education degree (GED); or 2 years' experience and/or training; or equivalent combination of education and experience Computer proficiency (Microsoft Office i.
e.
, Word, Excel, etc.
) Web browsing Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting for extended periods of time, including, without limitation, in office settings, and during air travel.
Computer use, with or without adaptable software At BBQGuys, we comply with all applicable federal, state, and local laws governing nondiscrimination in employment.
This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, discipline, and termination.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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