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Client Support Manager

Company Name:
The Centrics Group
We are searching for an exceptional individual to join an innovative team of software experts to support our products with our clients in the US, Canada and Mexico. He/she will be working with front-end, server and back-office applications as well as customer specific integration software. He/she will work directly with our customers by phone, face-to-face and through remote access.
WHAT WE HAVE:
An environment that thrives on team work & mentor-ship
Exciting challenge of being the liaison between in-house technical & our clients
Being the face to our revenue generators
WHAT YOU HAVE
Minimum 7 years customer-facing experience such as, phone-based technical support in an application/customer support environment with high school education
Bachelor of Science
SQL database experiences (queries, statements, troubleshooting, etc)

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