Project Lead, Field Services

Company Name:
Overview :
Under general supervision and with minimal assistance from more experienced and knowledgeable project managers, a Project Lead leads and drives the work of the project team members for small-medium projects or assists on larger projects ensuring deadlines are met. At this level, associates in this job are expected to develop competence in the Q4M project methodology. Consistent leadership qualities surrounding conflict management, influencing others, personal accountability for project performance should be observed by project sponsor. Acts as a technical and professional leader, providing guidance, direction and training to their team and other project team members as necessary. Performs miscellaneous job-related duties as assigned.
Macy's Systems & Technology (MST) is the information technology division of Macy's Inc. Macy's Inc. is the nation's largest operator of department stores with over 800 department store locations in 46 states. In addition, we operate major catalog and internet operations for Bloomingdale's and Macy's. Macy's Systems & Technology is headquartered in Johns Creek, a suburban setting northeast of Atlanta, Georgia.
We offer competitive salaries, comprehensive benefits, employee fitness center and a merchandise discount.
Key Accountabilities :
Project Execution: Manages all project related activities on a daily basis and has responsibility for execution and final delivery and release of the product.
Manage Project Work: Ensures deadlines are met by participating in resource planning, effectively planning, organizing, prioritizing, and delegating assignments to project team members and following up on their individual progress.
Conducts regular project status/quality meetings and reports.
Keeps management and key stakeholders well informed on a timely basis on project progress, status and/or concerns for each assignment.
Develops project metrics and facilitates project scorecard development and progress
Manage Project Scope: Obtain project plan approval from the customer in order to formalize the project management approach.
Develops and manages project schedules status, resources, deliverables, issues, and timelines throughout the project with input from the application managers, business partners and project team.
Mitigate Risks: Owns and updates risk and issue process. Identifies major project risks and action plans, and escalates as required to appropriate level of management.
Project Leadership: As the designated Project Manager, conducts Q4M toll gates and provides input into project performance reviews for each team member.
This includes, responsibility for the project team conforming to Q4M standards and processes throughout the life cycle of the project.
Communication Facilitation: Facilitates communication and negotiation within and across the project team(s).
Ensure a common understanding by setting expectations in accordance with the Project Plan, in order to align the stakeholders and team members.
Define Requirements: Works closely with Product Manager to define and manage business partner requirements.
Develop Resources Plan: Provides input to ensure adequate project staffing, budgeting and resource management.
Create the work breakdown structure with the team using appropriate tools and techniques in order to develop the schedule, resource, and quality.
Participates in Risk Assessment, Status Assessment, and Communication Strategy.
Advisory in Q4M Process Direction and Team Creation.
Influence in Scope.
Skills Summary :
Organizational Navigation - Adaptive to the management team assigned as the project sponsor.
Leverages informal communication channels and established company relationships to weaken or eliminate barriers to project success.
Ability to garner trust among project team and stakeholders
Drives corrective actions to mitigate project risks.
Two to three years experience in successful project management, with a progression in responsibility.
Demonstrated experience managing multiple small to medium simultaneous projects involving cross-functional project teams within budgetary and schedule constraints
Full understanding of Project Management principles, methods and techniques.
Proficient analytical skills with attention to detail.
Excellent written and verbal communication skills.
Solid documentation, organization, time management, and problem solving skills.
Ability to build consensus within MST and the business community and to work through others in achieving desired results and objectives.
Flexibility in response to change.
A detailed understanding of the business. Retail background a plus.
Proficient negotiation, diplomacy and conflict resolution skills.
Sound team building and interpersonal skills required to effectively manage a multi-skilled project team.
Prior industry experience in information technology is highly desired - experience can be in another discipline outside of project management.
Intermediate in Excel, Word, Power Point, Project, and Visio.
Advanced in Lotus Notes.
Position should be able to quickly acclimate to the requirements prescribed by Q4M related to the project management discipline.
Able to support Type 1 and Type 2 project types.
Microsoft Team Sites - Able to support administration of this tool.
Intermediate skills required for effective support of project activity.
Bachelor's Degree preferred and 2-4 years of related experience or an equivalent combination of education and experience.
Moderate experience with technical writing and documentation desired
Microsoft Sharepoint experience desired
Microsoft Project and Visio experience desired
Basic web authoring, administration and maintenance experience desired
Facilitation, scheduling and coordination of multiple meetings
Exception public speaking abilities
Exceptional time management skills
Highly motivated and self-starting
Demonstrated ability to customize communication strategy to a given target audience
Macy's is an equal opportunity employer, committed to a diverse and inclusive work environment.
Company Description:
Macy's, Inc. is one of the nation's premiere Omni channel retailers, employing a diverse workforce of approximately 172,500 associates. The company operates the Macy's and Bloomingdale's brands with about 840 stores in 45 states, the District of Columbia, Guam, and Puerto Rico, as well as the Macy's and Bloomingdale's websites and 13 Bloomingdale's Outlet locations. Company shares are traded under the symbol "M" on the New York Stock Exchange.

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