ECS Inside Acct Rep, Senior

Company Name:
Arrow Electronics
As part of our sales team, you will sell enterprise Power Servers from the leading suppliers in our industry. In this fast paced position, you must be quick on your feet, as our customers expect exceptional service. This position works with a small inside sales team for a particular customer or group of customers with a dual accountability to the customers and team. You will be responsible for assuring distribution in support of good customer service. You will assist team members in resolving issues and be an escalation point for customer issues from the team. Account management, including receiving customer phone calls, performing requested quotes in a timely manner (24 hours), and achieving a quarterly sales goal.
Provide quotes/configurations (new and revisions).
Order entry, order tracking (or preparation for).
Problem resolution - RMA's, invoicing, credit and shipping issues.
Customer/vendor interaction - current vendor incentives, opportunity reviews, relationship building.
College Degree or equivalent experience and technical training.
Exceptional listening, phone, customer service, organization and time management skills.
Ability to multi-task and possess consultative selling skills.
Lead by example by reinforcing Arrow goals and objectives.
Ability to interact with all levels of customers.
Proficiency in MS Office Applications.
Arrow Electronics, Inc. is an equal opportunity employer. Arrow Electronics, Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please refer to ourHiring Process & Accommodations Request Instructionson our Career Site to let us know the nature of your request and your contact information.
VEVRAA Federal Contractor
Request Priority Protected Veteran Referral
EOE Minorities/Females/Protected Veterans/Disabled
Contact Email:

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