Sharen Rich

Sharen A. Rich

Mobile:  678-548-3952


Highly organized individual with strong interpersonal skills and attention to detail, seeking to secure a challenging and rewarding position in the business world.

Core Competencies

  • High level of experience in performing basic administrative tasks.

  • Proven ability to work effectively and collaborate with people of various ages and cultures.

  • Proficient in planning and carrying out activities in an orderly fashion.

  • Ability to prioritize tasks, use time in the best way possible and work within appropriate policy and procedures.

  • Ability to take personal responsibility for own actions and for solving problems and issues that may arise.  

Professional Experience


Front Office/Administrative Support          10/06-6/16                                          

AIM Systems (Insurance Brokerage Firm) Alpharetta, GA


  • Responsible for assuring the smooth operation of front office, provided support to Office Manager, Management Team and Case Managers.

  •  Answered and screened all incoming calls on a 40 plus line Switchboard, (Polycom system)

  • Greeted and vetted visitors at reception per compliance guidelines, confirmed ID’s, issued badges.

  • Received, distributed and maintained records incoming faxes, mail and courier services.

  • Logged all policies, checks, notify case managers.

  • Responsible daily for large amounts of checks regarding client cases.

  • Processed Case Design Proposals in ADMS System.

  • Processed incoming and outgoing overnight packages, including maintaining logs of all outgoing checks and policies.

  • Send daily reports to management consisting of overnight/mail numbers, cash receipts, daily calls and returned checks to brokers.

  • Maintain, “Welcome Sign” for scheduled guests, i.e. Carriers, Client Names.

  • Responsible for maintaining supplies inventory for site.

Experienced on Macintosh Computer; Polycom Phone System; Fed-Ex System; Toshiba Copier


Nutritional Program             2003-2006

Fulton County School Nutrition Program     Taylor Road Middle School

Ingrid Farahdel     Supervisor-     770-497-3860


  • Food Preparation/Head Cashier, servicing 935 students and faculty ,

  • Food preparation, tracking sales,

  • Set up/break down for breakfast and lunch.

  • Assist with weekly deliveries.


Administrative Support        1996-2003

AllTemp Services, Inc., Cumming GA at Atlanta based HVAC contractor;

Mike Walsh-Owner/Supervisor   770-844-8929



  • Managed back office bookkeeping duties, inputted daily invoicing.

  • Oversaw A/P, A/R, Payroll and Reporting/maintained and updated customer files

  • Scheduled six technicians, tracked mileage, job intervals, and product purchased/used specific per job.


Human Resource Assistant/Front Office Support             1988-1996

Attachmate Corporation, Alpharetta GA-Voice Communication Products


  • Assisted with on-boarding, maintained new employee files, which included- required documentation such as employee applications, W-4 forms and benefit packages.

  • Conducted exit interviews and reviewed COBRA insurance options.

  • Back up support for Technical Support, Switchboard, Secretarial Pool and In-House Temp Service.

  • Coordinated seasonal ticket sales for area attractions such as Six Flags, AMC Theaters, etc.

  • Provided employee support for this multi faceted company that produced and sold its own voice communication products.


  • ID#: 110487
  • Location: Alpharetta, GA , 30004

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!