Medical Front Desk Receptionist


Stephanie Williams 404-862-8227
2965 Commonwealth Circle, Alpharetta, GA 30004 stephaniewilliams320@yahoo.com
Professional Profile
Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, administrative assistant and office clerk. Offering proficient computer skills in MS Office Suite and other applications.
Office management
Team building and supervision
Staff development and training
Policies and Procedures manual
Report and Document Preparation
Confident with IT, Internet research and the basic office software packages (Word, Excel, and PowerPoint etc.)

Accounts Payable/Receivable
Spreadsheet and Database creation
Quickbooks and Payroll
Meeting and Event planning
Inventory Management
Centricity, Greenway, EMA, IPAY
Work History

PaymentsMD Cash Application Manager April 2015 Present


Retrieve Electronic Remittance Advice (ERA's) and processed electronic posting (Insurance and patient)
UPCR
Accurately entered manual payments, refunds and processed billing and payment adjustments.
Balanced all payment batches.
Assisted Director with projects as needed.
Processed refunds for government payers
Trained new hires and supervised 20 direct reports
Balanced month end reports
Interviewed candidates for new hires
Reviewed timesheets for department payroll
Processed payment reversals
Implemented new policies and procedures from Director to better streamline payment posting processes
Monitored and supervised special projects relating to contract and reimbursement issues and assigned resources as necessary to meet all timelines.





Medical Dermatology Specialist Billing and Compliance Manager (Temp) February 2014-February 2015


Payment posting (Insurance and patient)
Checkout
Accounts receivable
Answering queries regarding insurance claims, denials or credits for patient accounts
Scheduling patient appointments
Assisting with registration as needed
Daily deposits for practice
Maintained e-mail for company website
Collection of past due balances
Charge auditing
PQRS and Meaningful use
Set up billing system for office
Trained staff on meaningful use and PQRS


Peachtree Dermatology Associates, PC Assistant Office Manager March 2007 February 2014

In charge of organizing, prioritizing and delegating tasks effectively to ensure that all administrative work is managed competently, and in accordance with the companies changing policies, priorities and deadlines.

Work duties

Coordinating all clerical staff & utilizing office equipment effectively.
Creating and implementing new administrative systems
Organizing training programs for new staff
Coordinate departmental meetings
Maintaining office equipment & arranging any repairs or replacements
Ensuring that all health and safety policies are observed
Carrying out staff appraisals, managing performance & disciplining staff
Ordering stationery, office equipment and furniture as required
Setting up new and effective systems and processes
Answering and resolving queries accurately, in a courteous and confident manner





Stephanie Williams 404-862-8227
2965 Commonwealth Circle, Alpharetta, GA 30004 stephaniewilliams320@yahoo.com







North Fulton Internal Medicine Group HEAD CASHIER September 2005 - March 2007

Work duties

Daily open and close of cash drawer
Collection of past due balances
Charge auditing
Payment posting (Insurance and patient)
Accounts receivable
Answering queries regarding insurance claims, denials or credits for patient accounts
Scheduling patient appointments
Assisting with registration as needed
Referrals and pre-certifications as needed
Daily deposits for practice
Maintained e-mail for company website





Moses Cone Health System PATIENT CARE COOR./FLOATER/FRONTOFFICE SUPERVISOR Jan. 1995-Sept. 2005

Work duties


Corresponded with primary care physicians and specialist offices to expedite referrals for patients.
Obtained pre-certification for tests, surgeries and consultations requiring prior authorization.
Expedited the arrival of medical record documents to appropriate specialist offices
Assisted with patient registration as needed
Posted charges and patient payments
Answered all call regarding patient accounts.
Entered and processed patient recalls.
Daily deposits for practice
Charge auditing




Education
ECPI-Computer Institute (Diploma) Greensboro, NC 1992-1993
GTCC (Guilford Technical community college) 1-year Greensboro, NC 1991-1992

References










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  • ID#: 127952
  • Location: Alpharetta, GA , 30004

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