Michael T Gonzales

Michael T. Gonzales


110 Wills Lane, Alpharetta, GA 30009


678-520-4288 michaelthomasgonzales@gmail.com


 


 


EDUCATION:


WyzAnt Tutoring Atlanta,Ga


Spanish – Concentration in medical terminology and conversation, 2015


Warren Wilson College Asheville, NC


Bachelor of Social Work, 1993


 


 


RECENT WORK EXPERIENCE:


Atlanta Gastroenterology Associates Atlanta, GA


Referral Coordinator




  • Schedules, reschedules, and manages cancellations and no shows for patient office visits and procedures.




  • Maintains and updates current information on physicians' schedules, availability and preferences.




  • Collects and records accurate patient information.




  • Mails/Emails information packets to patients who are new to the practice.




  • Acts as a liaison between the office and referring physician practices and hospitals.




  • Assists patients on site and over the phone in a prompt, polite, and professional manner.




 


Del Mazo Medical Services Atlanta, GA


Front End Administrator 2007 -Office closed


Aug. 26, 2015




  • Assist patients with understanding the details of their insurance and care options.




  • Troubleshoot patient billing and scheduling issues.




  • Excellent conversational skills with patients in a caring, courteous, and professional manner.




  • Computer literate with knowledge of medical office software programs.




  • Ability to handle tasks with minimal supervision.




  • Verify Medicare benefits.




  • Set appointments for new and existing patients.




  • Checking patients out and collecting payments.




  • Balancing patient pay for date of service.




  • Acts as a liaison between patient and doctor.




 


Concern of Durham Durham, NC


Social Worker 1998 - 2001




  • Taught life skills and anger management to teens at non-profit residential facility. Lead group therapy sessions and treatment teams.




  • Attended Juvenile Court and provided status reports to Guardians ad Litem and courts




  • Dispensed medications, accompanied clients to medical and psychiatric appointments, and communicated closely with all health care professionals overseeing my clients.




  • Acted as a liaison between the client and schools.




  • Exceptional problem solving and crisis management qualities




  • Collaborated closely with interdisciplinary team members on development of appropriate case plans meeting individual client needs.




  • Launched an ongoing event agenda that included Circles Program, holiday celebrations, current events discussion groups, voting trips and numerous community excursions.




  • Facilitated supportive services/counseling for client family members to address special concerns and ease the transition during home holiday visits.




 


 


 


ADDITIONAL PROFESSIONAL EXPERIENCE:


King Ludwig's Biergarten Helen, GA


Weekend Kitchen Manager 2014-present




  • Work in a fast paced, high pressure and high volume kitchen.




  • Worked long hours. Up to 15 hours a day.




  • Set up and break down kitchen.




  • Create daily specials.




  • Help to cultivate a positive work environment.




 


The Flying Burrito and The Flying Fish Hillsborough, NC


Kitchen Manager/Head Cook 2005-2007




  • Managed staff of 15, designed work schedules, conducted business with distributors, ordered and checked inventory.




  • Worked long hours. Up to 15 hours a day.




  • Created menu and ran the front line of a high volume restaurant.




  • Maintained order and executed quality service in high pressure environment.




 


Tupelo's & Tupelo's Tavern Hillsborough, NC


Kitchen Manager/Cook 2001-2005




  • Managed kitchen staff, ordered inventory and created menu specials.




  • Oversaw operations of kitchen.




  • Worked long hours. Up to 15 hours a day.




 


 


REFERENCES:______________________________________________________________________


 


Dr. Jacinto del Mazo 550 Peachtree Street #1600 Atlanta, GA 30308 404-881-1094


 


Mrs. Arlene del Mazo 2942 Rivermeade Dr. Atlanta, GA 30327 678-471-1400


 


Dr. Miguel del Mazo 3215 McClure Bridge Rd. Duluth, GA 30096 678-312-6200  


 

  • ID#: 134308
  • Location: Alpharetta, GA , 30009

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